Guest Service Agent at AccorHotel

Guest Service Agent ### Job Description Novotel World Trade Centre is currently seeking a Guest Service Agent who will be responsible for providing excellent customer service and ensuring that guests have a pleasant experience at the hotel. The role involves a variety of tasks that contribute to the overall guest experience. - Greet guests upon arrival and assist with the check-in process. - Handle check-out procedures, including billing and payment processing. - Address guest inquiries, requests, and complaints promptly and professionally. - Provide information about hotel amenities, servi…