Analyst (Non-Voice) at HCLTech

Job Description Analyst (Non-Voice) Chennai, Tamil Nadu ### Job Summary The Analyst - Banking Domain is responsible for supporting banking operations, process improvement initiatives, reporting activities, and automation opportunities. The role involves collaborating with operational teams, stakeholders, and management to ensure service excellence, adherence to SLAs, compliance requirements, and continuous improvement of business processes Key Responsibilities ### Operations & Service Delivery - Perform and monitor daily banking operations to ensure adherence to SLA, TAT, quality, and pr…