Senior Administrator - English, Arabic, Microsoft Windows at HCLTech

Job Description Senior Administrator - English, Arabic, Microsoft Windows Lucknow, Uttar Pradesh ### Job Summary Service desk ### Key Responsibilities Respond to help desk tickets via phone, email, chat, or in person. \r\nII. Diagnose and resolve hardware, software, and network issues. \r\nIII. Escalate unresolved issues to higher-level IT staff. \r\nIV. Assist with user account setup, password resets, and access permissions. \r\nV. Maintain and update documentation and knowledge base articles. \r\nVI. Track and manage support requests using ticketing systems. \r\nVII. Support deployment…