Customer Service Advisor - Full-time (Kowloon Bay Store) at Decathlon Hong Kong

Your Purpose At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user. What You’ll Be Doing Own the cashier and service desk zone Manage returns, refunds, exchanges, and resolve user issues Support Click & Collect, eCommerce, and Delivery services Keep track of cash handling accuracy and systems updates Collaborate with teammates during store opening/closing Take part in layout, stock, and omnichannel service operations ### Requirements…

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