Technical Support Engineer Placement at The Focusrite Group

Technical Support Engineer Placement Based: High Wycombe Type: Full-time, 12-month placement Salary: £26250 pa ### The role As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer enquiries by phone, email and live chat, and working proactively to reduce the number of customer enquiries. ### Core responsibilities Act as focal point for pre/post sales and technical enquiries via phone, email and live chat relating…