VC-Service RM-Phonebanking at HDFC Bank

VC-Service RM-Phonebanking Location: Jaipur | Experience: 0 - 7 Years Job Title Service RM - Phonebanking Business Unit Direct Banking Channel Reporting To Head SRM Job Function and Role Type Service / Sales, Individual Contributor Version No 2.0 Job Purpose Ensure delivery of consistent service aligned with standards to enhance customer experience. Achieve productivity, quality, and compliance targets while resolving customer requests accurately and promptly. ### Key Responsibilities Customer Interaction & Query/Complaints Management Handle calls as per defined standards. Res…