Technical Authority Expert-IP at Ericsson

Technical Authority Expert-IP ### Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. ### What you will do - Actively Supervising of ITSM Ticket queues to maintain MTTR. - Analytical sk…