IN_ Manager_Senior CCaaS Developer _Agentic Automation_GCC_Advisory_Bangalore at PwC Asia

Job Description & Summary: We are looking for a hands-on CCaaS Technical Lead with expertise in designing, developing, and implementing enterprise contact center solutions using Genesys Cloud CX and Amazon Connect. Job Position Title: IN_ Manager_Senior CCaaS Developer _Agentic Automation_GCC_Advisory_Bangalore Responsibilities: Development Build and configure: Genesys Architect Flows Genesys Data Actions Amazon Connect Contact Flows Agent Assist solutions Develop custom integrations and automation frameworks Cloud Engineering Develop AWS-based microservices Implement Lambda functions Build…