Executive - Technical Operations at Synergy Marine Group

### Key Responsibilities Investigate and resolve complex ERP application issues escalated by L1 support. Perform database analysis and troubleshooting using SQL queries. Support ERP integrations, APIs, and data synchronization processes. Conduct root cause analysis (RCA) and prepare detailed incident reports. Coordinate with development teams for bug resolution and system enhancements. Participate in UAT, regression testing, and release validation activities. Monitor application performance and proactively identify potential issues. Provide technical guidance to users and support teams. Ensur…