(Member) Experience Specialist II: PFCU Caledonia and Lowell Branches at PFCU

Description ### Experience Specialist Department Operations Reports To Branch Manager/VP of Branch Operations Pay Classification Hourly FLSA Status Non-Exempt Position Grade Level I: 6 Level II: 7 Level III: 8 ### Summary To assist the credit union in achieving its mission statement: PFCU will deliver financial well-being with value, convenience and exceptional service. The member Experience Specialist will accept personal responsibility and accountability for every member contact and take personal ownership of all situations presented. Responsible for performing a broad variety…