Administrator - Desk Side Services, AMT Asset Management Software at HCLTech

Job Description ### Administrator - Desk Side Services, AMT Asset Management Software Others, Others ### Job Summary Provide onsite support for end-user devices and workplace technology.\\r\\nDiagnose and resolve hardware, software and endpoint-related incidents.\\r\\nPerform device swap, repair, IMACD and fulfilment activities.\\r\\nCoordinate with Service Desk and remote support teams for escalated issues.\\r\\nMaintain accurate asset inventory and CMDB updates following support activities.\\r\\nWork within the DSS Dedicated/Dispatch operating model and comply with SLA and closure requir…