India Supervisor, Business Services at WM
India Supervisor, Business Services
I. Job Summary
Supervises and provides leadership to direct reports. Manages work flow and assigns tasks.
### II. Essential Duties and Responsibilities
- Manage a team of BPO processors into the area of Accounts payable, collections, sales as per business alignment
- Timely reporting of data, MIS and related metrics
- Assists in keeping vendor accounts updated and accurate.
- Returns or resolves quality control issues in problem queues.
- Meets or exceeds individual productivity requirements.
- Follows standard procedures and introduces all new procedure…
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