Associate Director - Contact Center Sr. Principal Salesforce at PepsiCo

### Overview Accountable for the end-to-end delivery, governance, transformation, and operational performance of PepsiCo’s Contact Canters in Salesforce supporting both Consumer and Commercial across markets. Demonstrated ability to assume increasing levels of responsibility as additional countries and markets are integrated into the contact center project portfolio. Acts as the key technology interface between C&C business leadership, S&T, technology teams, global markets, end users, and strategic SI/vendor partners, translating business priorities into scalable technology solutions and mea…