SCC Agent Level 1 (Full-Time; Varied) at Harrah's Cherokee Casino Resort

SCC Agent Level 1 (Full-Time; Varied) Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Service Connection Center Agent DEPARTMENT: Marketing – Service Connection Center GRADEFLSA STATUS: H10 – Non-Exempt BADGE TYPE/COLOR: Blue – Key Employee REPORTS TO: Supervisor, Service Connection Center, DR Service Connection Center Agent SUPERVISES: N/A ### JOB SUMMARY This position* will ensure the delivery and execution of service excellence to both internal and external customers. It will ensure all customer contact is courteous, informative, thorough, and friendly. It will…