Senior Consultant, Project Program Management at Dell

Senior Consultant, Project Program Management Digital self-serve is central to how customers get support today, and expectations keep rising as conversational and agentic AI reshape every channel. This role owns the strategic direction of CSG & ISG' s self-serve portfolio – spanning product, voice, web and portal channels – setting the CSG & ISG Annual Operating Plan and driving Services Modernization, while directing the Consultant-level program managers executing across each channel. Join us as a Senior Consultant on our Project/Program Management team to do the best work of your career an…