Analyst - English, German, Microsoft Windows at HCLTech

Job Description ### Analyst - English, German, Microsoft Windows Others, Sofia ### Job Summary Job Summary : Service Desk L1 - German Job Description : The Analyst – Help Desk is responsible for resolving customers’ requests for assistance on standard commercial and proprietary software and hardware applications in English and other languages over various communication channels, including but not limited to telephone, e-mail, chat, social media, etc. Core requirements for the Analyst – Help Desk’s role is consistent customer care, maintaining high quality standards, timely reporting, abil…