Helpdesk Associate - ITIL at NTT DATA North America

Helpdesk Associate - ITIL NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). - Answers the customers' contacts via agreed channels and record reported issues. - Identifies issues, apply fixes and investigate root causes using processes & industry knowledge - Provides technical guidance in activities associated with identifying, prio…