Senior Manager - Process Training (Domestic) at Hexaware Technologies

Senior Manager - Process Training (Domestic) Senior Manager - Process Training (Domestic) Location - Navi Mumbai Must haves - Assertive communication, Client Management, Domain expertise, Interpersonal Skills, Microsoft Office, Problem Solving, Project Management, SLA Management, Team Management ### Role The Sr Manager, Process Training is responsible for managing and coordinating training activities within the customer service domain, focusing on both voice and non-voice processes. The role involves reviewing existing training materials, designing KRAs, and working with call center managem…