Analyst-Voice at HCLTech

Job Description Analyst-Voice Chennai, Tamil Nadu ### Job Summary Perform quality reviews of Corporate and commercial banking, servicing activity to ensure compliance with established procedure, operational control customer requirements and quality standards Identify processing errors and control gaps maintain accurate quality records and provide constructive feedback to support operational excellence and risk management. ### Key Responsibilities Conduct quality reviews of completed servicing transactions and request in accordance with defined quality standards and re view methodologies.…