Executive- CRM (Open for Fresh Graduates) at ZALORA SOUTH EAST ASIA PTE LTD
### ROLE SUMMARY
- The CRM Executive will support the execution of customer relationship management activities for ZALORA Members Club (ZMC) in the HKMYPHIDSG. The role focuses on encouraging membership acquisition, educating members about their benefits, increasing engagement, and supporting retention through relevant and timely customer communications.
- Working closely with CRM, Loyalty, Campaign, Creative, and Analytics teams, the CRM Executive will execute campaigns across approved CRM channels, maintain communication accuracy, monitor performance, and recommend improvements to the membe…
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