Desktop Support at vTech Solution

Desktop Support Job Description ### Responsibilities - Will performs all roles of a Desktop Support staff. Will be first contact for Support tickets and will assist Desktop Support 3 staff with harware issues and imaging staff desktop equipment. - This role is focused on actual desktop support and not help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop. Candidate must be able to: - Handle difficult situations with clients and turn them into a win for the desktop support team - work trouble tickets from system - Be a m…