Deputy Manager - PLCS - Growth at Bajaj Finserv

Deputy Manager - PLCS - Growth Job Purpose “This position is open with Bajaj Finance ltd.” ### Duties and Responsibilities - Track and improve key performance indicators such as query resolution time, repeat queries etc - Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks - Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams - To liaise with IT team, Ops and other team to ensure early resolution of sales query - Support regular and adhoc data analysis on business metrices - Plan…