Customer Service Coordinator at Penske
Customer Service Coordinator
### Position Summary
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
This position will be located at the Penske facility at 2682 US Highway 130 in Cranbury, NJ.
### Major Responsibilities
- Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
- Communicate with customers as nee…
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