Member Experience Research Manager at Ace

Member Experience Research Manager Location: Costa Mesa, CA Country: United States of America Time type: Full time Job requisition ID: JR202638957 Posted: 2026-10-16 Member Experience Research Manager The Member Experience Research Manager role manages the member experience research team, which has an existing CX (member satisfaction) program across all its business lines - with the future goal of creating an end-to-end view of the member experience. The position owns Voice of Member (VOM)/CX satisfaction research with oversight over the custom strategic research arm of the market resea…