Customer Care Expert at Wix
Customer Care Expert
### Job Description
As a Customer Care Expert at Wix, you'll be the trusted guide for our users, helping them achieve their goals and resolve issues while growing online. You'll provide high-quality support using a mix of product knowledge, problem-solving, and AI-powered tools across phone, chat, and email.
In your day-to-day, you will:
- Work within a highly organized environment, following a clear daily schedule to ensure consistent and timely support for our users.
- Manage a high volume of contacts across multiple channels like emails, chat and phone.
- De-escalat…
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