Customer Care Expert at Wix

Customer Care Expert ### Job Description As a Customer Care Expert at Wix, you'll be the trusted guide for our users, helping them achieve their goals and resolve issues while growing online. You'll provide high-quality support using a mix of product knowledge, problem-solving, and AI-powered tools across phone, chat, and email. In your day-to-day, you will: - Work within a highly organized environment, following a clear daily schedule to ensure consistent and timely support for our users. - Manage a high volume of contacts across multiple channels like emails, chat and phone. - De-escalat…

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