Sr Subject Matter Expert (Support&Ops) at HCLTech

Job Description ### Sr Subject Matter Expert (Support&Ops) Singapore, Singapore Job Summary ### Position Summary Provide L3 support for enterprise Windows infrastructure, VMware, Nutanix, Active Directory and Hybrid Identity services in a 24x7 managed services environment. ### Support Coverage 24x7 operational support, shift rotation, on-call support, major incident management, SLA compliance and DR activities. Key Responsibilities ### Operational Responsibilities - Incident, Problem and Change Management - RCA and KEDB Management - Patching and Vulnerability Remediation - Lifecycle…